Frequently Asked Questions

How to search products?

Search for products by entering the product name or keyword into the Search Bar at the top of the page.
Try to enter a general description. The more keywords you use, the less products you will get in the
results page. When you find a product you’re interested in, simply click the product name or the product
image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables customers to shop with confidence on Solar Energy
Outlet. You are protected when the product you ordered did not arrive within the expected delivery time or the
product you received was not as described.

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